We value your space—both physical and digital. Here is how we protect your information without the usual corporate jargon.

1. The Information We Curate

When you interact with our studio, we collect only what is necessary to get our products from our hands to your home:

  • Identity & Logistics: Your name, shipping/billing address, email, and phone number.

  • The Transaction: Order history and purchase details to keep our records as organised as your wardrobe.

  • The Technicals: IP address and browser type, used purely to ensure our website doesn't crash while you're shopping.

2. How Your Data Is Utilised

Data collection here is strictly functional. We use your information only where it adds value to your journey with us 

  • Order Fulfilment: Shipping your selections with precision.

  • Tracking: Real-time updates on your package’s journey.

  • Site Performance: Optimising speed (because a slow website is a design flaw).

  • Optional Updates: Occasional news on new edits, only if you've opted in.

3. Payment Integrity

Financial security is non-negotiable. Secure, third-party encrypted gateways handle all payments. Tranquebar Home does not see or store your full credit card details on our servers.

4. Our Stance on Sharing

We do not sell or rent your personal information. We only share your details with essential partners:

  • Logistics: The people who actually deliver your curtains.

  • Payment Processors: The people who secure your transaction.

  • Legal: Only if we are legally obligated to do so.

5. Cookies & Tracking

We use cookies to remember your preferences and analyse how our site is used. Think of them as a digital bookmark—they help the site function smoothly. You can disable them in your settings, but your shopping experience might feel a bit less tailored.

6. Your Rights & Security

You are in control. You have the right to access, correct, or request the deletion of your personal data at any time. We implement strict technical measures to ensure your information stays exactly where it belongs: safe and private.

7. Changes to This Policy

As we grow, this policy might evolve. Any updates will be reflected here, with the Last Updated date clearly marked.

Contact Us

If you have questions regarding your data, reach out. We’re as transparent about our privacy as we are about our fabric weights.

Tranquebar Home

📧 care@tranquebarhome.in